Personal data protection policies and conditions of use of the website

The Data Processing Policy is developed in compliance with Articles 15 and 20 of the Colombian Political Constitution; Articles 17, paragraph “k” and 18, paragraph “f” of Statutory Law 1581 of 2012, which establishes general provisions for the Protection of Personal Data (LEPD); and Article 13 of Decree 1377 of 2013, which partially regulates the aforementioned Law. This policy will apply to all Personal Data recorded in databases that are processed by the Data Controller.

DEFINITIONS.

For the proper understanding of these policies, the following definitions are established for clarity for those who consult them.

• Content: This includes all forms of information or data disclosed on the website, including: text, images, photos, logos, designs, animations.
• Intellectual Property Rights: Includes trademarks, trade names, logos, signs, slogans, domain names, trade secrets, know-how, industrial designs, patents, utility models, and copyright.
• Forum: An automated message service, often moderated by an owner, through which subscribers receive messages left by other subscribers on a given topic. Messages are sent via email.
• Internet: A communication tool with tens of thousands of computer networks connected by the TCP/IP protocol. Multiple services can be used over this network, such as email, www, etc.
• Web page: Hypertext or hypermedia result provided by a web browser after obtaining the requested information. Its content can range from a short text to a large collection of text, static or moving graphics, sound, etc.
• Publish: Make a document visible from the Website.
• Services: These are the online services that INTEXUS currently provides or plans to provide in the future to users through this website, such as news publications or institutional management activities; online procedures; inquiries; forums; and a complaints and claims mailbox, among others.
• User: Any person who accesses the Website. You can register if you need to complete a transaction or receive a service from the entity, or to file a complaint using the Complaints and Claims mailbox, created for this purpose.
• Link: Hypertext pointers used to jump from one piece of information to another, or from one web server to another, when browsing the Internet.
• Authorization: Prior, express and informed consent of the Data Subject to carry out the Processing of Personal Data.
• Databases: Organized set of Personal Data that is subject to Processing.
• Personal Data: Any information linked to or that can be associated with one or more specific or identifiable natural persons.
• Public Data: Data that is not semi-private, private, or sensitive. Public data includes, among others, data relating to a person’s marital status, their profession or occupation, and their status as a merchant or public servant. By its nature, public data may be contained in, among other things, public registries, public documents, official gazettes and bulletins, and duly enforceable court rulings that are not subject to confidentiality.
• Sensitive Data: Sensitive data is understood to be that which affects the privacy of the Owner or whose improper use may lead to discrimination, such as data that reveals racial or ethnic origin, political orientation, religious or philosophical beliefs, membership in unions, social organizations, human rights organizations or that promotes the interests of any political party or that guarantees the rights and guarantees of opposition political parties, as well as data related to health, sexual life, and biometric data.
• Data Processor: A natural or legal person, public or private, who, by itself or in association with others, processes Personal Data on behalf of the Data Controller.
• Data Controller: A natural or legal person, public or private, who, either alone or in association with others, decides on the database and/or the processing of data.
• Owner: Natural person whose Personal Data is subject to Processing
• Privacy Notice: Verbal or written communication generated by the Data Controller, addressed to the Data Subject for the Processing of their Personal Data, through which they are informed of the existence of the information Processing policies that will be applicable to them, how to access them, and the purposes of the Processing intended for the Personal Data.
• Transmission: Processing of Personal Data that involves communicating the same within or outside the territory of the Republic of Colombia when the purpose is to carry out Processing by the Data Processor on behalf of the Controller.

AUTHORIZATION OF THE POLICIES AND CONDITIONS OF USE OF THE WEBSITE

The User acknowledges that the provision of personal information is done voluntarily and in response to specific requests made by this Website to complete a transaction, file a complaint or claim, or access interactive features. The User accepts that, through registration on this Website, INTEXUS collects personal data, which will not be disclosed to third parties without the User’s knowledge. The collection and automated processing of personal data, as a result of browsing and/or registering on the Website, is for the purposes detailed below:

• The proper management and administration of the services offered on the Website, which the User decides to register for, use or contract;
• The quantitative and qualitative study of visits and use of services by users.
• Sending information related to INTEXUS and any other INTEXUS project, its programs, and its affiliated and related entities by traditional and electronic means.
• RIGHTS OF THE HOLDERS

Every Personal Data Subject may exercise a number of rights regarding the processing of that data. These rights may be exercised by the following persons:

• By the Holder, who must sufficiently prove his or her identity through the various means that INTEXUS will make available to him or her.
• By their successors in title, who must prove such status.
• By the representative and/or attorney of the Owner, upon proof of representation or power of attorney. By stipulation in favor of and for another.
• The rights of children and adolescents shall be exercised by those authorized to represent them. The rights of the Data Subject are as follows:

• Right of access or consultation: This is the right of the Owner to be informed by the Data Controller, upon request, regarding the origin, use, and purpose that has been given to his/her Personal Data.

• Rights to complain and make claims. The law distinguishes four types of claims:

• Correction request, when the Data Subject wishes to have partial, inaccurate, incomplete, fragmented, misleading data updated, rectified, or modified, or whose processing is expressly prohibited or has not been authorized.
• Request for deletion, when the Data Subject wishes to have data deleted that is inadequate, excessive, or does not respect constitutional and legal principles, rights, and guarantees.
• Revocation request, when the Data Subject wishes to revoke the authorization previously granted for the Processing of his or her Personal Data.
• Infringement claim, when the Data Subject wishes to request that the non-compliance with Data Protection regulations be corrected.

• Right to request proof of the authorization granted to the Data Controller except when expressly excepted as a requirement for the Processing in accordance with:

• Information required by a public or administrative entity in the exercise of its legal functions or by court order.
• Data of a public nature.
• Cases of medical or health emergencies.
• Processing of information authorized by law for historical, statistical or scientific purposes.
• Data related to the civil registry of persons.

• The right to file complaints for violations with the Superintendency of Industry and Commerce. The Data Subject or legal representative may only file this complaint after completing the consultation or complaint process with the Data Controller or Data Processor.

USE OF COOKIES

This website uses cookies. The cookies used by this website are files sent to a browser via a web server to record user activity on the website and allow for smoother and more personalized browsing. Users can configure their browser to prevent, block, or, where appropriate, delete cookies. To use this website, it is not necessary for the user to allow the download or installation of cookies. Likewise, the website’s servers automatically detect the IP address and network name used by the user. All this information is temporarily recorded in a server activity file, which allows for subsequent data processing to obtain statistical measurements that determine the number of page impressions and the number of visits to the website, among other measurements.

TRANSFER OF USERS’ PERSONAL DATA TO THIRD PARTIES

INTEXUS will not share users’ personal data collected through the website with third parties without their express consent. Notwithstanding the foregoing, the user agrees to the sharing of their personal data when required by the competent administrative authorities or by court order. The user also understands that the data they provide will become part of a file and/or database that may be used by INTEXUS to carry out specific processes. The user may modify or update the information provided at any time. The personal information provided by the user is secured by an access code known only to the user. Therefore, the user is solely responsible for maintaining the secrecy of their code. INTEXUS undertakes not to access or attempt to access this code. Because no Internet transmission is absolutely secure, nor can this guarantee be guaranteed, the user assumes the hypothetical risk involved, which they accept and acknowledge. INTEXUS is not responsible for any consequences arising from improper access by third parties to the database and/or any technical failure in the operation and/or storage of data in the system or any of the menus on its website. INTEXUS has adopted the legally required levels of security for the protection of personal data, implementing the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, and theft of the data provided.

ACCEPTANCE OF TERMS

It is assumed that when a user accesses the Website, they do so under their own responsibility and, therefore, fully and unreservedly accept the terms and conditions of use of the Website. INTEXUS reserves the right to update and modify these Personal Data Protection Policies and the Website’s Terms and Conditions of Use, as well as the contents of this page, at any time and in any manner, unilaterally and without prior notice.

WEBSITE CONTENTS

The purpose of the Website is to provide the User with all types of information related to INTEXUS’s activities. Under no circumstances should this information be considered exhaustive, complete, or in any way likely to satisfy all of the User’s needs. The Website may contain links to other Websites of interest or to documents located on other websites owned by companies, individuals, or organizations other than INTEXUS.

Simply because the user accesses another WEBSITE or an individual document located on another page, through a link or a link established on this WEBSITE, the user must submit to the conditions of use and the privacy policy of the WEBSITE to which the link sends.

The establishment of a link to the Website of another company, entity or organization does not necessarily imply the existence of a relationship between INTEXUS and the owner of the linked Website or page, nor the acceptance or approval by INTEXUS of its contents or services.

Those who intend to establish a link must ensure that it only allows access to the WEBSITE home page. Likewise, INTEXUS is not responsible for information located outside this WEBSITE and not directly managed by the WEBSITE administrator.

The links appearing on this Website are intended to inform the User of the existence of other sources that may expand on the content offered by the Website, or that are related to it. INTEXUS does not guarantee or assume responsibility for the operation or accessibility of the linked websites; nor does it suggest, invite, or recommend visiting them, and therefore will not be responsible for the results obtained. Therefore, access to them through this Website does not imply that INTEXUS recommends or approves their content. Furthermore, the provision of services on this Website is free of charge to users. The Website contains information prepared by INTEXUS or third parties for informational and educational purposes. INTEXUS may modify or withdraw the information at any time and without prior notice. The opinions expressed in comments made by Users do not necessarily reflect the views of INTEXUS. Any use of this Website that in any way overloads, damages, or renders useless the networks, servers, and other computer equipment, or products and applications of INTEXUS or third parties is expressly prohibited. INTEXUS is not responsible for the uninterrupted or error-free service of the page. INTEXUS makes every effort to ensure that the content provided is of optimal quality, and the User agrees to use the service. The User may not use the content, and in particular, information of any other kind obtained through this Website or from INTEXUS, to display advertising. Users of the Website will not alter, block, or perform any other act that prevents access to any content, information, or services of the Website or that are incorporated into the linked websites.

RESPONSIBILITY FOR THE INFORMATION CONTAINED

Because technical means currently do not guarantee the absolute absence of third-party interference on the Website, INTEXUS in no way guarantees the accuracy and/or veracity of all or part of the information contained on its page, nor its updating, nor that said information has been altered or modified in whole or in part after being published on the page, nor any other aspect or characteristic of what is published on the Site or in the links, respectively. INTEXUS does not control nor guarantee the absence of viruses or other elements in the content that may cause alterations to your computer system (software and hardware) or to the electronic documents and files stored on your computer system. Consequently, with the foregoing, INTEXUS will not be liable for any damage caused by any alteration made to the materials or download files provided directly by the entity. The User shall not send or transmit on or to the Website, to other users or to any other person, any information containing obscene, defamatory, insulting, slanderous, or discriminatory content against any person, or against INTEXUS, its subsidiaries or affiliated entities, its officials, or those responsible for the administration of the Website. Under no circumstances will content that may be considered offensive, sexist, racist, discriminatory, or obscene be accepted, to the extent that offensive content violates the fundamental rights of individuals.

INTELLECTUAL PROPERTY

The intellectual property of the Website’s contents is either part of INTEXUS’s assets or, where applicable, is owned by third parties who have authorized their use on the Website, or is public information governed by Colombian laws on access to public information. The texts and graphic elements that make up the Website, as well as their presentation and layout, are either the exclusive property of INTEXUS, or INTEXUS holds the necessary exploitation rights. Notwithstanding the foregoing, the trade names, trademarks, or distinctive signs that appear or are referred to on the Website belong to their respective owners and are protected by current legislation. Any use, transformation, or exploitation of the contents included on the Website for commercial or promotional purposes is prohibited without prior authorization from INTEXUS. In any case, any use contrary to law and any use of the Website for personal, non-commercial use is prohibited, provided that the ownership of the content is expressly acknowledged.

All logos and trademarks on the Website are the property of INTEXUS or their use has been authorized by their owners to INTEXUS. In all cases, the owners are responsible for any potential dispute that may arise regarding them. The owners of these trademarks and logos reserve the right to take any legal action they deem appropriate to enforce their rights both in Colombia and abroad. The User accepts that the content generated and uploaded by them will be the property of INTEXUS, with the User retaining the moral rights over said content. Any claims that may be filed by users or third parties in relation to possible breaches of intellectual property rights over any of the content on the Website should be directed to the following email address: mbueno@idenpla.com.co. Once notified to this email, said content will be automatically removed from the Website until the person who published the disputed content has resolved the conflict with the person submitting the claim.

PRIVACY

Personal information is understood to be the information provided by the User for registration, which includes data such as name, ID, age, gender, address, email address, and telephone number. The storage and use of personal information is governed by these Personal Data Protection Policies and the Website Terms of Use.

APPLICABLE LAW AND JURISDICTION

These terms of use of the Website are governed by the laws of the Republic of Colombia.

If any provision of these terms and conditions becomes invalid or unenforceable for any reason, all other provisions will remain valid, binding and effective.

For any legal or judicial purposes, the place of these conditions is the city of Bogotá, Republic of Colombia, and any dispute arising from their interpretation or application will be submitted to the judges of the Republic of Colombia.

PARTICIPATION WITHIN THE WEBSITE

1. By accessing the Website and to ensure its proper and adequate use, the user acknowledges that INTEXUS reserves the right to:

• Deny registration to anyone, at any time, for any reason.
• Include or not include on the Website material received from users at its discretion. If it does include it, it may retain such material on the Website for as long as it deems appropriate or modify it.
• Remove, without obligation, content that INTEXUS deems illegal, offensive, defamatory, or otherwise violates these Terms of Use. Likewise, content that violates intellectual property rights may be removed at INTEXUS’s request.
• Use personal information and/or content provided by Users in accordance with these Personal Data Protection Policies and Conditions of Use of the Site.

2. User Registration and Participation. By accessing the Website and to ensure its proper and appropriate use, the User must comply with the following:

• Be responsible for any activity carried out under your registration.
• Be responsible for the security of your password.
• Do not abuse, harass, threaten, or intimidate other users of the Website, whether through chats, forums, blogs, or any other participation space.
• Do not use the Website as a means to engage in illegal or unauthorized activities, whether in Colombia or any other country.
• You are solely responsible for your conduct and for the content of any text, graphics, photos, videos, or any other type of information you use or include on the Website.
• Refrain from sending spam to other users of this Website, as well as from transmitting viruses or any other destructive code. INTEXUS will not be liable for the user’s failure to comply with the above rules, and the user will hold INTEXUS harmless in the event of such violation.

3. Forums, blogs, chats, comments, and other participation spaces. The user acknowledges that their participation in any forum, chat, comment, blog, and/or any other participation space on the Website will be under their sole responsibility, and that similarly, the opinions and/or actions and/or behavior of other users in such spaces are the sole responsibility of those who express or carry them out. Therefore, INTEXUS is not responsible for, nor does it guarantee the quality or suitability of, such conduct or opinions, nor for the consequences they may have for and/or against other users or third parties. The design, management, purpose, and characteristics of the different participation spaces on the Website are at the discretion of INTEXUS, which may change and/or eliminate them at any time, and/or determine the number of participants admitted to each of them. Participation in forums, chats, comments and other identical or similar “SPACES” for participation within the WEBSITE implies acceptance and knowledge by the user of these Personal Data Protection Policies and Conditions of Use of the WEBSITE, as well as the irrevocable commitment of each user to respect said Policies, being understood and accepted that they exempt INTEXUS and will keep INTEXUS harmless from any liability arising from non-compliance with said commitment, which includes damages caused to other users and/or any affected third party. If a user does not comply with or agree with these Personal Data Protection Policies and Conditions of Use of the WEBSITE, INTEXUS suggests that they do not participate in it and/or in the SPACES. Each user expressly and irrevocably accepts and authorizes INTEXUS to review the comments or opinions expressed in the SPACES and/or to delete those that do not comply with the rules of coexistence set forth in the Personal Data Protection Policies and Conditions of Use of the WEBSITE, as well as to interrupt communication if it deems it appropriate for such reasons. Likewise, INTEXUS reserves the right to exercise this right when it deems appropriate, at its discretion, without any liability being attributed to INTEXUS for the non-exercise of this right and/or for the existence, entry, or participation of undesirable users and/or comments or opinions that do not adhere to these recommendations. Taking into account that the comments and opinions expressed in the SPACES do not originate from INTEXUS but from completely unrelated third parties, INTEXUS is not responsible for their content, nor does it agree or disagree with them, it being understood that they emanate exclusively from their author and remain under his or her sole responsibility.

Likewise, it is absolutely prohibited to enter comments, messages, opinions, information, or similar, with content that is defamatory, abusive, contrary to morality and good customs, discriminatory, offensive, obscene, intimidating, slanderous, inappropriate, illegal, violates the rights of third parties of any kind, including the rights of minors, that causes damage and/or harm, or prevents or limits one’s own or another’s right to use the SPACES and other chapters of the Site, constitutes a crime or glorifies a crime and/or incites violence and/or the commission of crimes. It is also not permitted to advertise products and/or services of any kind within the SPACES, nor to use or send viruses, or deviate from the topics proposed in the forums. Now, in the event that these types of comments, messages, opinions, information, or similar, enter the SPACES, users expressly and unconditionally accept that INTEXUS, its employees, suppliers, or advertisers, will NOT be responsible in any way for the consequences of any type or scope that they may generate, in front of any third party, either by virtue of their inclusion within the SPACES or for any cause directly or indirectly related to the use of them. Likewise, INTEXUS, its employees, suppliers or advertisers, will NOT be responsible in any way in the event that the comments, information, messages, opinions, or similar, are affected, deleted, altered, or modified in any way. Users shall refrain from initiating any action or claim against INTEXUS related to or arising from information, content, opinions, or comments from another User and/or a third party other than INTEXUS. Users accept that such actions or claims may only be initiated against the person directly responsible, for which they must take the appropriate legal action under the legally established procedures. INTEXUS may refrain from providing information available on the alleged offender when, in its judgment, such information is protected by the confidentiality offered to users. In this case, provision will be subject to a request from a competent authority. INTEXUS, at its sole discretion, reserves the right to exclude from the SPACES any users who do not comply with these rules or who do not respect the basic principles of healthy coexistence. In addition, it may interrupt and/or eliminate and/or exclude, in whole or in part, in all cases, any message, opinion, information, or similar content that does not conform to or violates the rules and/or principles indicated above. Each User must report any violation of the Website’s Terms of Use by other Users of which they are aware, by sending an email to protecciondedatos@intexus.la so that INTEXUS can take the measures within its power with respect to the Website.

MODIFICATIONS TO THE POLICIES AND CONDITIONS OF USE OF THE WEBSITE

INTEXUS may modify the Personal Data Protection Policies and Terms of Use of the Website contained herein, at its sole discretion and at any time, and these will be effective upon publication on the Website. The User agrees to periodically review this section to be informed of such modifications, and each new User access to the Website will be deemed tacit acceptance of the new conditions. These Terms of Use were last updated in Bogotá, DC, on February 12, 2025.